Frequently Asked Questions
Everything you need to know about our professional beauty supplies and training kits.
What is the standard shipping time for professional kits?
We process all orders within 24-48 business hours. Domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on customs.
Do your products come with professional certification?
Many of our kits are designed for student use and professional practice. While the products are professional-grade, official certification is only granted upon the successful completion of our specific Allure Training Academy courses.
What is your return policy on beauty supplies?
Due to hygiene and safety regulations, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery. Used liquids or adhesives cannot be returned.
Are the adhesives and chemicals in the kits MSDS certified?
Yes, all our professional adhesives, pigments, and chemical solutions are safety-tested and come with Material Safety Data Sheets (MSDS) to ensure the highest industry standards for your clients.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Afterpay for our larger professional equipment sets.
Do you offer bulk discounts for salons or beauty schools?
Absolutely. We provide tiered pricing for bulk orders and wholesale partnerships. Please contact our support team with your business license details to set up a professional account.